Contact Me
If you are interested in purchasing any of my art, please fill in the form below.  
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clarejemeryart@gmail.com

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+44 774 9908794

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PAYMENT AND SHIPPING

Payments 

At the present time I only accept Bank Transfers. Confirmation when payment has been transferred and received.

I have placed my order; how soon will I receive my painting?

Original paintings will be packed and shipped within 5 working days. Within the UK pieces are sent by Royal Mail, Parcel Force or courier depending on size and weight.  Most UK deliveries arrive within 2 to 3 days from time of shipping. Please allow 7 working days in total.

Is shipping included? 

Please note that shipping costs are not included. The shipping cost will depend on your location and the painting size. Once you have made your purchase, we will be in touch to arrange your shipment and at that time, we will let you know the extra cost.

 

Can you ship internationally?

Yes, I can ship to most countries, although it will take longer to arrive depending on your location. If your location is restricted once you get to the checkout you need a bespoke courier service. Message me with your details and the piece you would like and I can give you shipping options.

Overseas shipments (outside the UK) may be subject to import duties and taxes according to the laws of the destination country. Any additional charges are at the customer’s expense. I have no control over these charges and accept no responsibility for additional charges.

Shipping costs contribute towards packing supplies, labour and transit fees.

 

                                                                                               Returns

What if my painting arrives and I don’t like it?

I want you to be fully happy with your new artwork so I offer a return agreement.

If a painting is not as you expect, you have 14 days to contact me by email and request a refund. Once a return has been agreed, you are responsible for packing and arranging return delivery using the same service it was sent to you. Once the piece has been safely received, I will refund your payment within 14 days.

What if my painting arrives damaged?

All work is carefully packed and wrapped. If you receive a work that has been damaged in transit, please contact me within 7 days and keep a photograph.

What about Overseas Returns?

At this time, I am unable to offer a refund or return on any product(s) sent outside of the UK.

 

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